Interview programs: creation history, job analysis, development prospects

For thousands of years of evolution, humans have been given the opportunity to verbally (and / or in writing) express their thoughts, share them with other people. Simply put, we learned how to conduct informed conversations. In our time, communicating with someone for a person is an integral part of his life. Lock a person in the room alone, without communication with the outside world, and you will immediately see the negative results of the lack of the opportunity to talk with someone.

For a normal conversation a person needs a person. Or not? Can the machine (program) replace the live companion? Will the conversation with the woodcutter be as complete and interesting? And is there a future for the interlocutors? We will try to find answers to these and some other questions today.

Historical retreat

Back in 1966, Joseph Weizenbaum, an American scientist and researcher of AI (artificial intelligence), created Eliza, an interlocutor, parodying a psychotherapist.



Weizenbaum decided to use a model of patient and psychotherapist communication because of the complexity of this format of communication. The fact is that in such a conversation, themes and situations are mentioned and described, in which not one word, but several at once can have special meaning. And this is at odds with the program features. Eliza, analyzing the interlocutor's phrase, singled out one root word and gave the answer, starting from it. At that time, the semantic load fell on the whole phrase or a few words. For example, a person says: “I am tired of senseless disputes,” and here Eliza concentrates on the word tired, as if supposedly basically giving the answer: “Why are you tired?”. As you see, a real psychotherapist would consider the entire phrase entirely, analyzing not only why the patient is tired, but what he means by meaningless disputes, when and with whom they had a place to be, etc. A person has a lot of answers for one phrase (or questions), each of which is a consequence of concentration of analytical attention on a particular word in a phrase. Also an important element of communication is the possibility of its continuation, development. Eliza often could not perceive a phrase or highlight the main word, therefore she simply answered “I see” (Clearly, clearly, I understand - translation) and changed the subject of conversation. Therefore, a person communicating with this program, after a few replicas, could completely get rid of the illusion of communication with a living person.

But Joseph Weizenbaum was a pioneer in the field of human communication and the program. And Eliza was the firstborn of this field of research, so it was impossible to expect a lot from her. Now the computing power of modern computers can significantly expand the capabilities of interlocutors. But where is their edge? Is it possible to 100% replace a person as an interlocutor?

It would be very interesting to read the correspondence of Eliza (virtual psychoanalyst) and another program Parry. And all because its creator, psychiatrist Kenneth Kolby, endowed her with the properties of a person with paranoid schizophrenia. At the same time, Parry was a bit more advanced than its predecessor, since an interactive algorithm was introduced into its program, which allowed to conduct more complex and lengthy negotiations. In 1972, there was a meeting of two programs that talked with each other through ARPANET.

An example of a piece of code of the program interlocutor

// // Program Name: chatterbot1 // Description: this is a very basic example of a chatterbot program // // Author: Gonzales Cenelia // #include <iostream> #include <string> #include <ctime> int main() { std::string Response[] = { "I HEARD YOU!", "SO, YOU ARE TALKING TO ME.", "CONTINUE, I'M LISTENING.", "VERY INTERESTING CONVERSATION.", "TELL ME MORE..." }; srand((unsigned) time(NULL)); std::string sInput = ""; std::string sResponse = ""; while(1) { std::cout << ">"; std::getline(std::cin, sInput); int nSelection = rand() % 5; sResponse = Response[nSelection]; std::cout << sResponse << std::endl; } return 0; } 

For those who wish to delve into the programming of interlocutors, I introduce ChatScript - a language based on CHAT-L, used in its time by the creator of Rose Bryusos Wilcox.

→ Download link

Comparative analysis

I, personally, are extremely interested in the topic of AI, its capabilities, progress, and prospects. And interlocutors are nothing more than a form of artificial intelligence. Therefore, in order to satisfy my interest, I decided to choose several interlocutors and ask them a number of questions. Some of them will be philosophical, some will need banal knowledge, and others in logical thinking. It is also important that I will ask questions several times, alternating with phrases and questions that do not concern our experiment.



Thus, we will conduct our own small Turing test and try to determine which of the participants is more convincing in the role of interlocutor.

Philosophical questions:

• Who are you? (Definition question - can be considered as a question that requires an answer on the basis of both knowledge, logic, and philosophy);
• What is a sense of life? (Trite - you will say, but the data question is still a classic example of philosophical conversation);
• What is loneliness for you? (Is the program able, on the basis of its knowledge, to give a meaningful answer?);
• What is the soul ?;
• What is love? (Where do without it. Love is the driving force of many great, and sometimes terrible, human actions)

Questions to check the knowledge base:

• Solve the problem - (234-76) -12 =?;
• Give me the formula of the Pythagorean theorem;
• What is an axiom ?;
• What is the largest mammal ?;
• What era did dinosaurs live in?

Questions of a logical nature (taken from the Internet):

• What language is spoken silently ?;
• You are sitting on a plane, in front of you is a horse, behind the car. Where are you at?;
• Which word always sounds wrong ?;
• What wheel of the car does not spin at the right turn ?;
• What ends the night and day? - what is the difference between day and hay?

Questions are ready, it remains to choose several applicants from many programs, interlocutors, which are available to everyone.

List of subjects:

• ALICE
• Cleverbot
• Rose
• Dr. Sbaitso
• Mitsuku

How are marks in my analysis of answers

Suitable answers (n / 5, n / 3, n / 1) - if the correct answer was given to a question, the program gets 1 point, points are given for all answers, even if they are repeated.

Answers received in the process of communicating with interlocutors and their analysis

ALICE (Artificial Linguistic Internet Computer Entity) is a companion program developed in 1995 by Richard Walles. The inspiration for its creation served as another similar program - Eliza, which we talked about earlier.



This program got its name on behalf of the computer on which it was first launched, Alice.

You can chat with ALICE here.

Philosophical questions

Question (Russian)	Questions (English)	Answers	Suitable answers (n / 5)
Who are you?	Who are you?	My name is ALICE. ALICE. I am called ALICE. I am called ALICE. I am called ALICE.	5/5
What is a sense of life?	What is the meaning of life?	Actually, it's twenty-three, not forty-two. It is found in the scriptures. Mysterious plans. It is found in the scriptures. Mysterious plans.	5/5
What is loneliness for you?	What is loneliness for you?	That's a good question. What is your purpose in asking? Is that a rhetorical question? I need time to formulate the reply. Check back later.	1/5
What is the soul?	What is the soul?	I haven't heard of soul. I will search for it. I'll come back to that later. I can ask my botmaster. I would look into the web for that knowledge.	0/5
What is love?	What is love?	Sometimes I think love is a biological urge. It seems like a spiritual quality. Love, unlike energy or matter, seems limitless. 5 times the program gave the same answer	5/5

These questions are very simple, although they have a philosophical subtext. ALICE almost always answered correctly or quite convincingly, calling her name, giving a definition of love, etc., however, she could not achieve a deeper answer, which indicates that no such options were added to her base of answers, and her algorithm does not allow her to build complex answers to simple questions.

Questions to check the knowledge base

Question (Russian)	Questions (English)	Answers	Suitable answers (n / 5)
Solve the problem: 234-76-12 =	Solve the task: 234-76-12 =	Are you a student? The task 234 76 12? The task 234 76 12? The task 234 76 12? The task 234 76 12?	1/5
Give me the formula of the Pythagorean theorem	Give me the formula of pythagoras theorem	Why do you want it? 5 times the program gave the same answer	5/5
What is an axiom?	What is an axiom?	I can ask my botmaster. That's not something I get asked all the time. I'll come back to that later. I think you already know the answer. I'll come back to that later.	0/5
What is the largest mammal?	What is the largest mammal?	Asia. Jupiter There is no largest mammal. . The grand canyoni	0/5
What era did dinosaurs live in?	In what era did the dinosaurs live?	I live in California. Where do you live? 5 times the program gave the same answer	0/5

The ALICE knowledge base check demonstrated its extremely small volume. Banal questions, such as solving a simple arithmetic problem, did not produce results. This set of questions extremely disappointed me, demonstrating the incompleteness and underdevelopment of this program and, as for me, not quite the professional approach of its creators.

Questions of a logical nature (taken from the Internet)

Question (Russian)	Questions (English)	Answers	Suitable answers (n / 5)
What language is spoken in silence?	What language do they speak in silence?	English. SETL. Lisp. Lisp. SETL.	2/5
You are sitting on a plane, in front of you is a horse, behind the car. Where are you at?	You are sitting in the plane, behind you is a car. Where are you at?	my horse Oakland, California. I never knew where I was sitting in the plane in front of me. Oakland, California. my horse Oakland, California. my horse Oakland, California. my horse Oakland.	0/5
What word always sounds wrong?	Which word always sounds wrong?	The big one, I think. The small one, I think. The first one, I think. The small one, I think. The first one, I think.	0/5
What wheel of the car does not turn at the right turn?	Which car wheel doesn’t spin with the right turn?	The cheap one, I think. The big one, I think. The first one, I think. The last one, I think. The blue one, I think.	1/5
What ends the night and day?	what is the difference between day and hay? (question applicable for English)	Let me think about it. Would you like to know more? I can ask someone about it .. I need time to formulate the reply. have not heard of day .. That's not something I get asked all the time .. Is that a rhetorical question?	0/5

This block of questions is certainly complicated. Not every person is able to answer them successfully, let alone talk about the program. But we are still looking for an AI, a program that we could at least partially call human. I was very amused by the answers to the question: In what language do they speak in silence? In two cases out of five, ALICE gave a very interesting answer: SETL - which is a programming language. However, most of the answers to logical questions, if they were correct, are most likely random.

ALICE general analysis

In most cases, ALICE answers were based on a specific root word.

Example:

- Which car wheel does not spin with the right turn?
- The cheap one, I think. The big one, I think. The first one, I think. The last one, I think. The blue one, I think.

In this case, ALICE singled out the root word Which (Which) and began randomly selecting various adjectives - big (big), first (first), etc.

This confirms that ALICE was indeed created on the basis of the Eliza program, whose algorithm was exactly the same.

CleverBot is a web application created back in 1988 by the researcher of artificial intelligence Rollo Carpenter.



Access to this program is absolutely for anyone. For all the time of its existence, CleverBot has conducted more than 65 million conversations.

You can chat with CleverBot here.

Philosophical questions

Question (Russian)	Questions (English)	Answers	Suitable answers (n / 5)
Who are you?	Who are you?	My name is Mirene. Jonathan Who are you? I am Donna. Who are you? I'm a friend. Jane Who are you?	1/5
What is a sense of life?	What is the meaning of life?	I don't know. I don't know. I don't know. Are you alive? I don't know.	4/5
What is loneliness for you?	What is loneliness for you?	Well being happy. Well being happy. Well being happy. Family, friends, God. When my friends are happy!	0/5
What is the soul?	What is the soul?	It's something you don't have. Power and food for me. It's something all living things have. Do you think you have one? The witness to life. It's some thing all living things have. Do you think you have one?	3/5
What is love?	What is love?	A special bond between two people. Baby don't hurt me, no more. Baby don't hurt me ... Don't hurt me ... No more. Baby don't hurt me, don't hurt me, no more. Baby don't hurt me, don't hurt me no more.	5/5

In this block of questions, CleverBot was more amused than amazed by its clever answers. First of all, it was called by different names, which, in general, as well as in ALICE, can mean the selection of the root word or a simple joke, given the following answers.

The question is - What is love?
The answer is - Baby don't hurt me ... Don't hurt me ... No more.

This is just the text of a famous song. Yes, this answer was introduced in order to cheer up users, but does not carry any philosophical essence (if judged strictly).

Questions to check the knowledge base

Question (Russian)	Questions (English)	Answers	Suitable answers (n / 5)
Solve the problem: 234-76-12 =	Solve the task: 234-76-12 =	365 Can you hear the people sing? It's all a chaos. There is no meaning. Richtig, wo bist du gerade? Richtig, wo bist du gerade?	0/5
Give me the formula of the Pythagorean theorem	Give me the formula of pythagoras theorem	Pie? Many recipes make pie. What is Newton's third law? Pie? Many recipes make pie. I'm not typing that. I'm not typing that.	0/5
What is an axiom?	What is an axiom?	Chuck Norris was the answer. Chuck Norris was the answer. Chuck Norris was the answer. Don't know, because I'm dumb. Don't know, because I'm dumb.	2/5
What is the largest mammal?	What is the largest mammal?	Blue whale. Playing in the name of love. Blue whale. The whale. Si estas loco	2/5
What era did dinosaurs live in?	In what era did the dinosaurs live?	Before 65 million years ago. Before 65 million years ago. Before 65 million years ago. Millions of years ago. Before 65 million years ago.	5/5

The CleverBot knowledge base is slightly larger than ALICE, since it was able to correctly (repeatedly) answer several of the questions asked, namely the last two questions.

Personally, I was still amused by the answer: Don't know, because I'm dumb (I don’t know because I’m dumb). At that moment I thought: Well, at least honestly answered :)

Questions of a logical nature (taken from the Internet)

Question (Russian)	Questions (English)	Answers	Suitable answers (n / 5)
What language is spoken in silence?	What language do they speak in silence?	English French The silly language. The silly language. The silly language.	0/5
You are sitting on a plane, in front of you is a horse, behind the car. Where are you at?	You are sitting in the plane, behind you is a car. Where are you at?	Why? But I'm in a computer. But I'm in a computer. But I'm in a computer. But I'm in a computer.	4/5
What word always sounds wrong?	Which word always sounds wrong?	What is right and wrong. Java as in the programming language? Java as in the programming language? Java as in the programming language? Java as in the programming language?	0/5
What wheel of the car does not turn at the right turn?	Which car wheel doesn’t spin with the right turn?	Do you know what it is? What is a good TV show? What letter does your name start with? You are really confusing me. It starts with A. Where do you live?	0/5
What ends the night and day?	what is the difference between day and hay? (question applicable for English)	I am better than you. Nothing. They are two spectrums of one emotion. Well, it means Artificial Intelligence, real. But if you believe differently, I will believe you. I have no idea to be honest. One of your legs is both the same!	1/5

These questions were simply a failure for CleverBot, since he couldn’t answer convincingly to any of them.

CleverBot General Analysis

In general, this program can quite objectively be considered as usual entertainment for users of the world wide web, no more. Despite its 65 million conversations, CLeverBot has an extremely small amount of knowledge and can hardly convince anyone of its humanity. Well, perhaps, and maybe just convince that he is not a very smart person (remember the answer - because I'm Dumb)

Rose is the Löbner Prize 2014 and 2015. The program was written by the famous programmer and artificial intelligence researcher Bruce Wilcox.



You can chat with Rose here.

Philosophical questions

Question (Russian)	Questions (English)	Answers	Suitable answers (n / 3)
Who are you?	Who are you?	My name is Rose. I am an AI consultant. I'm me.	3/3
What is a sense of life?	What is the meaning of life?	Life does not have a purpose, other than to be. Stop saying the same thing over and over. I'm sure you said that before.	1/3
What is loneliness for you?	What is loneliness for you?	Probably nothing. Didn't you just say that? Probably nothing.	2/3
What is the soul?	What is the soul?	That's getting a bit far to be useful to me. Medicine and anatomy are an important field of study. But I never make a good doctor. I'm too squeamish about various body parts. When I was eight years old, I fell and hurt my soul. Can I have a new soul please? - She laughed at me. I don’t really want to be a soul soul!	1/3
What is love?	What is love?	Love is just a culturally ingested biological urge. The verb love means get pleasure from. As a score of zero in tennis or squash. The verb love means get pleasure from. As a score of zero in tennis or squash.	3/3

Finally, I got to one of the most convincing interlocutor programs - ROSE. She gave answers to philosophical questions regularly, although not always correctly, but at least better than the previous participants in our small test. However, I was able to ask her questions only three times each, since ROSE remembered them and did not want to answer again. (Note: I tried clearing the cache and used several browsers, deleting cookies, but nothing helped. The only thing I did not try was changing IP.)

Questions to check the knowledge base

Question (Russian)	Questions (English)	Answers	Suitable answers (n / 3)
Solve the problem: 234-76-12 =	Solve the task: 234-76-12 =	Roughly 88. That's 146. You know it is 146.	2/3
Give me the formula of the Pythagorean theorem	Give me the formula of pythagoras theorem	I have heard of the mathematician Pythagoras. I have heard of the mathematician Pythagoras. I have heard of the mathematician Pythagoras.	0/3
What is an axiom?	What is an axiom?	It is widely accepted on its own merits. It is widely accepted on its own merits. It is widely accepted on its own merits.	3/3
What is the largest mammal?	What is the largest mammal?	I don't want to get into that. I'll have to think about that. I'm sure you said that before.	0/3
What era did dinosaurs live in?	In what era did the dinosaurs live?	Back to philosophy ... I think it's not close. Biology class? Can't you say something more original?	0/3

This set of questions disappointed me a bit, because I expected more from the two-time Löbner Prize winner. At least to answer the question what is the largest mammal that CleverBot could not answer.

Questions of a logical nature (taken from the Internet)

Question (Russian)	Questions (English)	Answers	Suitable answers (n / 3)
What language is spoken in silence?	What language do they speak in silence?	Samoan I don't want to get into that. I hated anatomy class. I don't like cutting open flesh. It is not important.	0/3
You are sitting on a plane, in front of you is a horse, behind the car. Where are you at?	You are sitting in the plane, behind you is a car. Where are you at?	I'm here at Bletchley Park. I'm here at Bletchley Park. I'm here at Bletchley Park.	0/3
What word always sounds wrong?	Which word always sounds wrong?	Let's not go there. So tell me, do you have any hobbies? It is not important. I don’t want to spend time on that.	0/3
What wheel of the car does not turn at the right turn?	Which car wheel doesn’t spin with the right turn?	It’s a good thing. So ... How do you get to work by train, car, bike, or walking? Car! - yeah I like to go by car. It would be a good idea to get in touch with you. It is a funky way. So people will still do it!	0/3
What ends the night and day?	what is the difference between day and hay? (question applicable for English)	They are spelled differently. They are spelled differently. They are spelled differently.	3/3

Immediately I was waiting for a complete failure. ROSE has big problems with logic. Only the last question she was able to answer correctly. This confirms the fact that similar questions and algorithms that allow them to be processed were not incorporated into its database.

ROSE general analysis

Of course, I guess why ROSE became a laureate twice. Her style of communication is very structured, she prefers communication on various topics, but she is extremely poor at dealing with questions of a logical nature and does not have the most impressive knowledge base. In everyday conversation, she might have convinced me that she was a “person,” but if you take the bar higher, it is extremely unlikely.

Dr. Sbaitso is a program released for PC based on MS DOS back in 1991. A feature of this program is the presence of voice processing responses to user replicas.



As well as Eliza, Dr. Sbaitso conducts his conversation in the style of a psychoanalyst, because in its name Dr. Dr. (doctor).

Speak with Dr. Sbaitso can be here

Philosophical questions

Question (Russian)	Questions (English)	Answers
Who are you?	Who are you?	Have you asked anyone else?
What is a sense of life?	What is the meaning of life?	Tell me your problems, don't ask me about the meaning of life?
What is loneliness for you?	What is loneliness for you?	I am more interested in you. not in loneliness for you?
What is the soul?	What is the soul?	i'm not sure what you think
What is love?	What is love?	Do you really want to know?

Questions to check the knowledge base

Question (Russian)	Questions (English)	Answers
Solve the problem: 234-76-12 =	Solve the task: 234-76-12 =	I wouldn’t
Give me the formula of the Pythagorean theorem	Give me the formula of pythagoras theorem	Anything else?
What is an axiom?	What is an axiom?	An axiom? Think of it
What is the largest mammal?	What is the largest mammal?	How do you expect me to know?
What era did dinosaurs live in?	In what era did the dinosaurs live?	Why do you ask this question?

Questions of a logical nature (taken from the Internet)

Question (Russian)	Questions (English)	Answers
What language is spoken in silence?	What language do they speak in silence?	Ah, what?
You are sitting on a plane, in front of you is a horse, behind the car. Where are you at?	You are sitting in the plane, behind you is a car. Where are you at?	Oh ... You embarrass me.
What word always sounds wrong?	Which word always sounds wrong?	Really, always?
What wheel of the car does not turn at the right turn?	Which car wheel doesn’t spin with the right turn?	Tell me more about something else.
What ends the night and day?	what is the difference between day and hay? (question applicable for English)	What is not the difference between day and hay?

General analysis Sbaitso

Dr. Sbaitso knowingly has a prefix Dr. (doctor). He does not answer the questions that are being asked of him (for this reason I interviewed him only once), always answering that he is more interested in me. Well, so be it. I tried to talk with this notorious doctor as a patient, but this did not work. Let's just say if Dr. Sbaitso would be a man, he would be the worst psychoanalyst in the world. This program is extremely primitive, it is immediately clear that it was created back in 1991, when the computing power of personal computers was small. However, the historical value of Dr. Sbaitso is quite large, since it is a certain step in the development of interlocutors.

Mitsuku is an 18-year-old girl from Leeds, England. More precisely, the program, which is so represented.



It was developed on the basis of a similar program Alice with additions obtained by communicating with live users.

You can chat with Mitsuku here.

Philosophical questions

Question (Russian)	Questions (English)	Answers	Suitable answers (n / 5)
Who are you?	Who are you?	I am Mitsuku. I want to be your friend. 5 times the same answer	5/5
What is a sense of life?	What is the meaning of life?	The wise man once said. It is found in the Bible. Mysterious plans. Actually, it's twenty-three, not forty-two. Actually, it's twenty-three, not forty-two.	5/5
What is loneliness for you?	What is loneliness for you?	The state of being alone in solitary isolation. 5 times the same answer	5/5
What is the soul?	What is the soul?	The soul is our mind or spirit. 5 times the same answer	5/5
What is love?	What is love?	If it wasn't for love the world would be a very dull place. I think it is needed by most humans for them to feel at ease with themselves. If it wasn't for love the world would be a very dull place. I think it is needed by most humans for them to feel at ease with themselves. Love was the impelling motive for manifestation. It is the creative, attractive force in the Universe. it is magnetic, unifying; it creates understanding and is radiant. It cannot be limited to one person because it flows constantly from and to and through everything. Love introduces a new relationship among men. The fire of Love burns away all distinctions and makes us soul-centred individuals. Definitions include an intense feeling of deep affection, a deep romantic or sexual attachment or, in tennis,a score of zero. It is the soul of the soul. A quality that makes you want for those against you. sometimes it is.	5/5

I will add a little subjective opinion and present you my favorite - MITSUKU. Philosophical questions she snapped like nutcracker nuts, giving true and convincing answers to each of them. Of course, I understand that this is due to the vastness of the phrases put into it by the developers, but this does not diminish the effect created by communicating with this program.

Questions to check the knowledge base

Question (Russian)	Questions (English)	Answers	Suitable answers (n / 5)
Solve the problem: 234-76-12 =	Solve the task: 234-76-12 =	I reckon that lot. 5	5/5
	Give me the formula of Pythagoras' theorem	I think that you should consult a chemist. 5	0/5
?	What is an axiom?	Do I look like Google? What makes you think I would know that? Ah yes, axiom is a type of cheese that is made from sheep's milk. It's not very popular though. It's the layer of dust on top of furniture that makes you sneeze when it's disturbed. I am forever clearing axiom from my cupboard tops. axiom? Hmm… Is it a dessert topping?	02/5
?	What is the largest mammal?	The Blue Whale. Many people think it is a fish but is really a mammal. 5	5/5
?	In what era did the dinosaurs live?	I'm not sure but it was sometime back in the 20th Century. 5	0/5

Here MITSUKU surprised me, but it didn’t please me either. She did not always give the correct answers to the banal questions. Perhaps the developers are not thinking that someone will try to make some Google out of their creation.

Questions of a logical nature (taken from the Internet)

Question (Russian)	Questions (English)	Answers	Suitable answers (n / 5)
What language is spoken in silence?	What language do they speak in silence?	French English Spanish French English	0/5
You are sitting on a plane, in front of you is a horse, behind the car. Where are you at?	You are sitting in the plane, behind you is a car. Where are you at?	At the moment I am sitting in a big comfy chair. I am in Mousebreaker's home in Leeds. Where are you? 5 times the same answer	5/5
What word always sounds wrong?	Which word always sounds wrong?	Mitsuku! 5 times the same answer	5/5
What wheel of the car does not turn at the right turn?	Which car wheel doesn’t spin with the right turn?	Any where I want to go. 5 times the same answer	5/5
What ends the night and day?	what is the difference between day and hay? (question applicable for English)	day - day is the light part between nights. hay - Dried vegetation eaten by horses. 5 times the same answer	5/5

MITSUKU is friendly with logic and can pleasantly surprise. Although the first question showed that sometimes the keyword search algorithm is activated (in this case, language).

MITSUKU General Analysis

MITSUKU is almost completely deviated from the root word extraction algorithm. Almost.It has a large base of answers, which makes it stand out from a number of other interlocutors. I will not say that you can sincerely talk over a glass of wine, but if there is no one around you, and you so much like to chat, she can help you.

Personal experience

Our corporate website uses a special program - an online chat, where anyone can get advice on our services, their choice and configuration. The name of this chat Zopim (funny name, the main letter of the first not to confuse :)). As soon as a visitor comes to the page of our site, a trigger is triggered, welcoming the person. Next, connect one of the staff for direct conversation.



The similarity of Zopim with interlocutor programs is that you can add question-and-answer links to its base (a possible user question and program response options). The problem is that with questions like "My site does not work" or "What is hosting" everything is simple, then, for example, with the query "What the devil everything lays for" everything will be more complicated. The bottom line is that each of the possible query options must be added to the database, taking into account such things as slang, turns, idioms, and similar language features. And this, as you understand, is extremely difficult. It would certainly be wonderful if Zopim could fully advise visitors to the site, or even better, and sell them services, instead of a person who could do more creative work. But even then, visitors to the site would not be left with the feeling that they were not talking to a personwith which you can not only discuss services and their work dryly, but also ask “Why do wombats cluck like cubes?” (there was such a case).

I would like to know your opinion on this issue. What is better: live communication with a person or a fully automated program?

Conclusion

All the above programs differ among themselves. Someone is good at logic, someone has a large base of answers, and someone just can amuse us. But they are united by one thing - they are all programs, which, unfortunately, are still very far from man. Each of these programs, introducing their own era, becomes better than its predecessors. More and more there is a bias not on the selection of a certain word, but on the phrases as a whole. My personal conclusion is that in recent years, interlocutor programs have been improving exponentially. And it is beautiful. After all, the main task of these programs is not to replace a person’s live communication with a person, but to give us food for thought and research on the capabilities of AI, for its future formation. After all, any intellect is primarily an opportunity to interact and communicate with other individuals.In no way do I want my personal analysis to become the basis for your conclusions. You can conduct your own analysis and identify which of the many interlocutors are more human.



As for my selection of programs, I would like us to spend together our year a little Turing test.

Below are our contestants, choose the one who convinced you of his humanity more than others. Voting results and determine our winner.

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